While it may be the case that there’s a temporary outage of the Apple Music service, your issues may be down to a wide range of other issues. This could be anything from an Apple Music subscription that didn’t auto-renew to problems with your network connection. If your Apple Music app isn’t working as expected, then here are a few fixes you can try.
Try a Different Song
One of the first things you should try is playing a different song to the one that isn’t playing. If you try another song and this also won’t play, then there’s probably a larger issue. However, if other music plays, it may be that the song you’re trying to play isn’t part of the Apple Music catalog. Sometimes certain songs from an album are released before the whole album is available, for example. In this case, the songs that have already been released will play in Apple Music, but other songs on the album will be grayed out, and you won’t be able to play them until the official album release date.
Try Your Downloaded Music
If you have any of your Apple Music library downloaded to your device, try playing some of it. If you can play downloaded music but can’t stream any music, then you may have an issue with your network connection, or the Apple Music servers may be down. To play downloaded songs on Apple Music:
Check DownDetector
If downloaded music will play but streaming music won’t, one possible cause is that the Apple Music servers are down. A simple way to see if this is the case is to use a site such as DownDetector. Sites like DownDetector aggregate reports of issues with websites and online services. This can help you to know if other people are facing the same issues. To check Apple Music on Downdetector:
Check Your Network Connection
If Apple Music’s servers aren’t the issue, then the problem may be with your network connection. A simple way to check that your network connection isn’t the problem is to open a browser and do a web search. If the results appear, your network connection is fine. If the page is unable to load, then there’s an issue with your network connection. You can try restarting your phone, restarting your router, or checking your device’s cellular network has sufficient signal.
Force Quit the Apple Music App
Another potential cause of your problem may be that the Apple Music app isn’t working correctly. You can try quitting the app and starting it again to see if this improves things.
On iPhone and iPad
To force quit the Apple Music app on an iPhone or iPad:
On a Mac
To force quit the Apple Music app on a Mac:
Ensure Your Apple Music Subscription is Valid
Another possible cause of your problems may be that your Apple Music subscription has expired. You can check the status of your subscription directly from your device. To check the status of your Apple Music subscription on your iPhone:
Check Your Apple Music Settings
If Apple Music isn’t working as expected, you may just need to tweak a few settings. If some of these settings are off, you may not be able to use Apple Music as you would want. To check your Apple Music settings:
Sign Out of Apple Music
If you still can’t get Apple Music to work properly, you can try signing out of your Apple ID and signing back in again to see if this resets things. To sign out of Apple Music:
Restart Your Device
It’s an IT cliché, but that’s because it often works: if in doubt, try turning it off and on again. Turn off your iPhone or computer, and once it has completely shut down, start it up again. Once you’re back in action, open Apple Music again, and see if it now works as expected.
Reinstall Apple Music
If you’re still having no luck, it may be because the app itself has got corrupted somehow. You can try deleting the app and then reinstalling it to see if this fixes the issue. To delete and reinstall Apple Music on iPhone:
Update Your OS
If nothing else works, it may be that you’re running an out-of-date version of the OS. Updating your OS may fix the issue and get things running smoothly again. You can try upgrading iOS on your iPhone or installing the latest version of macOS. Once you’re running the latest OS, try Apple Music again to see if the issues are solved.
Apple Music Tips and Tricks
Is Apple Music down? Although all services have occasional downtime, the chances are that there’s another cause of your Apple Music issues. Hopefully, one of the methods above will help you to get things working again. Please let us know in the comments below if you find any other useful fixes. Once you’re back up and running, there are plenty of other useful Apple Music tricks it’s worth knowing. You can learn how to add your own music, how to turn on autoplay, or even how to make a collaborative playlist on Apple Music. Comment Name * Email *
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